Legal
Terms & Conditions
Pet Sitting & Dog Walking
Last updated: April 24, 2026
These Terms and Conditions govern your use of Away Home & Pet Care services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
Away Home & Pet Care may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Away Home & Pet Care to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt Out
You can cancel the SMS service at any time. Just text “STOP” to 385-492-5911. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
4. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
5. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@ogdenpetsitters.com or 801-436-7387.
6. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive occasional SMS messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy
9. Cancellation Policy
Cancellations made at least 24 hours before the scheduled service start time will not be charged. Cancellations made less than 24 hours in advance may be charged the full service rate. Recurring weekly dog walking clients should notify us by the prior business day for any schedule changes. Holiday and peak-period cancellation terms may differ and will be communicated at time of booking.
10. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
11. Contact
Questions about these Terms can be sent to:
Away Home & Pet Care
Address: 2155 Grant Ave, Ogden, UT 84401
Phone: 385-492-5911
Email: info@ogdenpetsitters.com
If you have any questions regarding privacy, please read our privacy policy: https://ogdenpetsitters.com/privacy-policy-2/